Warranty Policy    Technical Support Request Form    Identify Model & Serial Number    Return to Factory Depot    Return to Service Depot    On-Site Service

Eurocom Warranty and Non-Warranty Service

Should your encounter a problem with your EUROCOM notebook, please contact Eurocom Technical Support first. One of our skilled technicians will attempt to correct the problem so that you don't need to send your notebook in for service.

You can reach Eurocom Technical Support via:

  1. The Eurocom Website online Help Request Form.
  2. E-mail at: support@eurocom.com
  3. Telephone at: (613) 224-6122 ext. 301 or 1-877-EUROCOM ext. 301
Please have your model and serial number ready! How to identify model and serial number.

If the problem cannot be corrected remotely then our support technician will provide you with an RMA number (Return Merchandise Authorization number) which you will need to include with your system when shipping it to our repair center.

The system should be sent to:

In Canada

Attn: RMA# <number provided>
 Eurocom Corporation
6-148 Colonnade Road
Ottawa, Ontario
K2E 7R4 
 In USA

Attn: RMA# <number provided>
Eurocom C/O Strader-Ferris International
808 Commerce Park Dr.
Ogdensburg, NY
13669