I have to tell you how positively impressed I am with your product and service. I ordered a Eurocom D900T Phantom laptop on 9-23-05. I received several comforting phone calls from you that day to confirm various aspects of the configuration that I had requested. The laptop arrived on my doorstep three business days later, on 9-28-05, in comparison to the 10 to 20 business days that are more typical of your competitors. The laptop arrived configured exactly as I had requested, looks great, and fits into the same carry-on luggage that I used with my previous laptop. Unlike my other more feeble laptops, an OQO Model 1, a JVC MP-XV831 and an Acer Ferrari 3400, none of which are capable of displaying my most recent PowerPoint presentation full of MPEG2 video, complex animations, full screen transparent dissolves, and stereo 16-bit 44.1kHz WAV audio, the D900T executes the presentation flawlessly with both my primary and secondary monitors each running at their full resolution, 1920x1200 and 1400x1050, respectively. The quality of the built-in laptop speakers is unbelievably outstanding, far better than any other laptop I have every heard, and nearly competitive with my insanely expensive home audio system (Wilson Watt/Puppy 7s and Halcro amps). The D990T even outperforms my desktop system by a noticeably margin, something I have never seen before. You have an awesome product; it arrived in the blink of an eye, and has impressed me mightily in every dimension of quality and capability. It remains to be seen how reliable this puppy turns out to be, but so far every aspect looks terrific, which bodes well for the future.
My hat is off to you, way off!
|Greg Shaw, Octobefr 2, 2005|
|Great notebooks - a Eurocom success story!|
Hi, I've had my EUROCOM laptop for a year and a half. 5 days ago, I spilled about half a litre of water all over it - right into the keyboard. I immediately turned off and immediately unplugged it, turned it upside down to drain the water out, and left it that way until today. I turned it on and it was EXACTLY THE SAME AS BEFORE. My theory is that the desktop replacement technology prevented the water from getting everywhere - but regardless, apparently no one's laptop survives a flood the way mine just did. The computer guy in my department is totally amazed. So you guys are doing something right. :)
|Anna Forster, March 13, 2004|
I just wanted to personally let you know that I am now a first time proud owner of a eurocom laptop.
I must say thought, that the fact that you responded so quickly to my query made me actually consider buying this laptop and not HP. I do not like the fact that when you have a query and e-mail a company, normally you will get an automated response and hopefully someone will get back to you within 2 weeks! So, I think, you should definitely continue with the personalized service because from what I see, you really have a great product! Also the fact that you have a 2 year warranty also says a lot to me about your product.
I am so far very impressed with it, and also the fact that I ordered the laptop on Thursday and as promised by the dealer the laptop was ready by Friday afternoon.
|Ewa Winczewski, ewA winczewski inc. architecture & interiors, South Africa, September 13, 2003|
|I had a machine that wouldn't "wake up" from hibernation on windows 2000. It would start the fan, and then not do anything else. After trying some things, I was told to send it in. I had a service centre in my city, and I was going to take it in on Friday. First thing in the morning, I got a call from the service centre asking when I was coming in, as they had a new motherboard for my laptop. I let them know that I was coming in later that day. It only took them about an hour to get my machine back up and running with the new motherboard (Which, because it was under warranty, it didn't cost me a cent). It hasn't had very many errors on it since it's been replaced. I will certainly buy from Eurocom again, as they have very good technical support, and excellent sales people.|
|Adam Webster, Calgary, November 26, 2002|
|I received my EUROCOM 5600 Monte Carlo on Thursday afternoon through DMI BUREAUTIQUE in Pierrefonds, Quebec. The service that Eurocom and the technician provided was great, more that what I expected. Also, great thanks to Paolo at DMI, he is very professional. Thank you for your help and time. The product is not only nice, but discreet and classy, It's like it's one of a kind, really unique. I feel like I am part of the Eurocom family.|
|Hey, I'm very proud of you guys!|
I think Eurocom has the best quality laptops. I'm probably buying mine very soon for school. One thing that surprises me a lot for a Canadian company is your powerful machine like the EUROCOM 8800 Dream Machine. This is just a crazy powerful tool.
Well, I hope you guys continue to advertise more good and powerful products at good price. Let me tell you that I'm proud of this Canadian company.
|I SURE DO Love My Eurocom!!!|
I got mine almost 3 years ago, and it has been a very trusty companion, taking all kinds of abuse. After I'd had it for about a year, I was running late and didn't use the straps inside the case, nor did I do up the zipper on the bag. Well, I got to my next appointment and reached across the seat and yanked the case hard and fast. I invented a couple of new words as my baby flew 25 feet across the parking lot and bounced while the case remained firmly in my hand! Needless to say, I was in shock!
I started it up and to my surprise things seemed to work fine, except the bottom half of the screen was a bit dull. I took it to my retailer, and they called the Ottawa office. Thanks to FedEx for their excellent delivery, but really, thanks to Eurocom, I had my machine back 48 hours later, and my cost including shipping was a whopping $72!
I recommend the company to everyone I come in contact with, which is a lot of people, as I write for some online real estate magazines and also participate in a lot of online groups.
|Chris Newell, Sales Representative, Coldwell Banker Home & Family Realty|
I have been in touch with your technical support people a number of times in the last few months. Every time, the service was excellent. Staff were very friendly and knowledgable. One person specially sticks out in this respect, Rocksane.|
Thanks for an excellent supporting staff and excellent lines of product, especially being Canadian.
|Mahmood Iqbal, Ph.D., Principal Research Associate, The Conference Board of Canada|
|...The reaction of my clients to the EUROCOM 8500 never ceases to amaze me. The opening gambit is usually a comment (sometimes caustic) about "no name" brand notebooks. This is usually followed by some reference to "fat books" or "chubby luggy". At first I usually reacted defensively by reeling off all the features I had adding that I doubted they had such on notebook - if they even had one! Now I give them a knowing smile and invite them to sit back and watch a master exercising a magnificent thoroughbred. After the boot sequence and a glance at the size of the screen the attitudes usually change to curiosity followed by questions on specs and performance; none of which I will answer. Instead I invite them to go investigate for themselves - if they have the capacity to handle a high performance machine. Several have told me privately that if they had discretion over notebook purchasing they would most certainly buy themselves a Eurocom at the next upgrade.|
|I ordered a Eurocom notebook last Monday afternoon. By Thursday at lunch, it had arrived in Fredericton, NB! I wish to express kudos to the Eurocom team for not only developing a superior product, but in providing exceptional customer support. Keep up the good work!|
|I bought my first EUROCOM notebook, a 1200-P in the summer of 1999, and in the two years I owned my trusty notebook it traveled with me wherever I went with the Army reserve. It traveled in some pretty rough vehicles from Jeeps to a Hercules transport aircraft all without any problems what so ever. The ability to keep in touch with my friends and family wherever I traveled to was invaluable. That tough little notebook logged quite a few miles and many jolts and bumps before I traded it in this month for a brand new 2700-C DVD model. When I decided to trade in my old notebook not only did I get a very decent price for it, but my new one notebook arrived in just a week, and just in time for me to hit the road on yet another trip. I don't know what I'd do without a notebook for work or now when I go back to university. I'll never buy another desktop computer again!|
Thanks again for the wonderful service and keep making these great laptops!
|David Shipley, Officer Cadet, 8th Canadian Hussars (Princess Louise's), Canadian Forces Army Reserve|
|I have been receiving your emails for over a year now and I never once returned one to tell you how much I appreciate my EUROCOM laptop. I have recently completed my first year in the B.Sc program at univeristy. During the first month or so this past fall, my EUROCOM died on me devastating me, because this was my first computer purchase and I felt horrified to know that I had wasted (or so I thought) all of the money I had saved from my High School job as a lifeguard/instructor at the local pool. I eventually had the ability to send the computer back home to the dealer, since I originally live in Newfoundland, Canada, and it was quite a challenge to get the computer there from New Brunswick. The computer arrived and was fixed, thank goodness for the one year warranty or I would have been an even poorer student. Through all of this, I was without a computer for about four months. When I returned home for Xmas, my computer was waiting for me and since then I have experienced no problems with the machine. I am hoping to upgrade my system as soon as I get enough money. Until then, I am sure that my EUROCOM will be in great working order. I just wanted to say thank you for the affordable computer and thank you for your great service people. I hope that the company goes much further. You have my support.|
Once the storm was over and the tourist evacuation was underway, our neighbors used our computer to type a few letters to family and friends to let them know they were alive and that their home had made it though the storm. We returned to Canada to wait for Belize to restore power and telephones and we are hoping to return to Belize in around 3 weeks!!! JUST THOUGHT YOU'D BE INTERESTED IN WHAT ONE OF YOUR SYSTEMS WENT THROUGH!!!"
|Wendy Beitz & Darren Casson, very happy EUROCOM owners|
|Eid Eid, President and CEO of OEone.Com Corporation|
|"I use my EUROCOM 3420 UltraLite™ as both a work and entertainment platform. It's all encompassing. When I take it with me on the plane, I can choose the music I want to listen to and I can watch the movies I want to watch on my DVD player. With the noise-canceling earphones, I can tune the rest of the world out."|
|David Brown, President of DB Driven Inc.|
|J. André Potworowski, President of Technology Management Associates|
|"Wow, very impressive!|
I first read about your company a couple of weeks ago in the magazine "Portable Computing" and to think that I went and bought a "TOSHIBA" notebook when I could've gotten a better looking laptop @ a better price (plus MADE IN CANADA). Now, I have a little regret. But, I may end up buying one of your notebooks (maybe next year...I just bought a Dell desktop). They are well designed, good looking and packed with features. You are definitely on my buying list! I can't wait to see your new and upcoming models!"
|Julian Wais, an impressed potential customer|
|"Eurocom offers a superior product line. Their products are very reliable, with good quality and dependable components."|
|Michael Degagne, Service Manager, CompuSmart|
|"The EUROCOM 8500P has all the power of a desktop but it also has total portability. We think Eurocom is truly innovative as they bridge the gap between the big powerful desktop and the notebook."|
|Dave Chalk, Dave Chalk Computer Show|
|"Eurocom is a trend setter - very quick to move on new ideas (and) forward thinking as well. Everyone seems to follow what they do."|
|Chris Cole, Eastern Ontario Sales Manager for Canada Computer Paper|
|"(The military personnel) are very satisfied with the performance and robust nature of the systems (which are) very advanced (and represent) an all-in-one solution."|
|Warrant officer Dave Herman of 1 Canadian Air Division Headquarters in Winnipeg, Manitoba|
|"Of all the Pentium notebooks I've tried, Eurocom's 8500P is the first one I felt I could live with as my only computer."|
|Eric McMillan, We Compute, May 1999|
|"Eurocom products offer a better combination of features, performance, price, and upgrade path than other brand name notebooks."|
|John Cahill, International Finance Corporation|
|"I've sold my desktop computer and replaced it with a Eurocom unit. It gives me the benefit of portability as well as the standard benefits of a desktop computer."|
|Luc Chartrand, Chevalier Financial Corporation|
|"I like Eurocom products. I do a lot of upgrades with Eurocom, which is one of the things I like about the notebooks. Also, the technology is leading-edge."|
|Larry Hynes, Consultant, Sierra Systems|
|"Eurocom has developed a good reputation based on building reliable notebooks with absolutely up-to-the-minute components."|
|Canadian Computer Wholesaler, March 1998|
|"I received my EUROCOM on March 15, 1999 and two days after I was in Ireland. The machine traveled some 6,000 miles, through six x-ray machines and bumps, and it worked beautifully. I got on the Internet in Ireland very easily and am extremely pleased with this machine. Many of my friends have seen it, and hopefully it will result in many sales of this product."|
|Colin Ashton, satisfied customer|