CLEVO P370EM / SAGER NP9370/XMG P722 Pro
17.3-inch FHD 1920-by-1080 pixels; Matte or Glossy Surface; LCD LED Display; optional Matte 3D 120Hz


CLEVO P370EM / SAGER NP9370 (Early 2012)

  • Graphics: Upgradeable MXM 3.0b; dual GPU
  • Processor: socket based Haswell Intel CPU (up to Intel Mobile i7 Core 3940XM Extreme)
  • AC Adapter: 300W standard for 100W GPUs
  • VGA Heatsink: standard heatsink (100W)
  • O/S Supported: Windows 8 and 10
  • BIOS Required:
  • In order for the GTX 1070 to work in this notebook you must use our modded drivers and have an eDP 120Hz display. In order to upgrade your display to the eDP 120Hz you will also have to upgrade your LCD Cable. Both are available below...
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    I am getting a black screen during Windows 10 Pro x64 installation. What should I do?
    Jan 26, 2016

    Please verify that your UEFI is enabled in the BIOS. This is required for the install to work!

    I would like to upgrade my notebooks BIOS to the latest version. How do I do this?
    Jan 26, 2017

    In order to get the most recent BIOS for your notebook and to have help with the upgrade to this BIOS, please fill in a support request and one of our techs will contact you and give you a hand.

    Support Request Form

    I'm using Windows 7 and my TPM 2.0 Module does not work
    Apr 15, 2016
    PDF Document

    I have a system with a TPM 2.0 module running Windows 7. For some reason my TPM Module will not function. What is the problem?

    In order for TPM 2.0 to function in Windows 7, your system must be in UEFI mode when you install Windows 7. If it is not, TPM 2.0 cannot function. Once you have put your system in UEFI mode and have installed Windows 7 please look at the following attachment to see how to activate your TPM 2.0 module.

    My WebCam is not working. I installed the drivers but nothing???
    Jan 26, 2016

    You must power on the Web Cam by hitting Fn/F10. Once powered on, it should work

    My Wireless Networking is not working. I installed the drivers but is see nothing???
    Jan 26, 2016

    You must power on the Wireless card by selecting Fn/F9. The wireless signal strength will then appear in the bottom right corner near the time.

    Where do I find drivers for my new VGA card?
    Jun 15, 2015

    The drivers for all Video Cards are available in our Product Showroom. On the Orange Options Menu you will see a series of links. Please choose Drivers and you will be taken to the proper drivers for your notebook.


    Who do I contact to get some help with my Clevo/Sager Notebook upgrades?
    Jun 15, 2015

    If you have any questions or would like some assistance with your upgrade, please fill in this Support Request Form and our Support team would be happy to assist you!

    Support Request Form

    Will my new notebook with a 10 series video card function in Linux?
    Oct 20, 2016

    Not at this time. Currently there are no Linux video drives for the new NVidia 10 Series cards (GTX 1060, GTX 1070 and GTX 1080). This is just a temporary problem as drivers will eventually come.

    Can I use an M.2 Drive as my primary hard drive or do I need a standard Hard drive installed?
    Dec 13, 2015

    If your notebook is equipped with an M.2 Hard Drive you can use it alone and as the primary drive in your notebook. There are no restriction on how it can be used.

    Thanks

    How do I upgrade my BIOS so I can upgrade to the new GTX 980M Video card?
    Nov 06, 2015

    http://downloads.eurocom.com/support/drivers/models/P370EM/EurocomBios/P370EM_X_BIOS.zip

    Making a bootable USB Key:
    First Download the HP Drive key Boot Utility
    Second Download the win98 system files
    Steps to Create Bootable USB Drive
    1. Extract the Win98 system files to a directory
    2. Install the HP USB Disk Storage Format Tool and run the program.
    3. Select the Device and the File system from the drop down menus
    4. Select Quick format
    5. Select Create a Dos startup Disk
    6. Select using dos system files located at: Select where you extracted the win98 system files to
    7. Click start and follow directions
    8. Extract the bios file to a folder called bios on the USB drive

    To Flash the Bios
    19.Make sure AC Adapter is plugged in.
    20.Press F7 for the boot menu, boot from usb drive
    21.Change directory to bios (CD bios)
    22.Run step1.exe in DOS mode, and it will auto restart.
    23.Press F7 for the boot menu and select usb drive
    24.Change directory to bios (cd bios)
    25.Run step2.Bat this process may take few minutes.
    26.After flash is finished, please turn off the system.
    27.Replug AC Adapter one times.


    I'm getting Windows 10 Activation errors saying the licence has been used too many times
    Oct 11, 2016

    I’m getting a Windows 10 activation error saying that the license key has been used too many times. Any suggestions?

    1. On the bottom of your system there will be a small colourful rectangular sticker that says “Windows 10 Pro for OEM software” I would suggest taking a picture of it with your phone or digital camera.
    2. After you have a picture of it, from the standard windows desktop, Right click on the start button, now referred to as the flag, and select system.
    3. On the left hand side you will see “activate windows”
    4. Click on it and then select “change product key”
    5. Type in the product key that you just took a picture of (be careful 8’s and B’s look very similar)
    6. Then press next and you should activate without issue.


    Are there any restriction when I load Linux/Ubuntu on my notebook??
    Aug 12, 2015

    All our system have been tested with Linux/Ubuntu and they do work properly. The only known restriction is you CANNOT use a Killer wireless card with Linux/Ubuntu.

    How do I remove the Keyboard from my Clevo P370EM / Sager NP9370
    May 30, 2015
    PDF Document

    To learn how to remove the keyboard from your Clevo P370EM / Sager NP9370 please download the attached .PDF document.

    How do I remove or add RAM to my CLEVO P370EM / SAGER NP9370
    May 30, 2015
    PDF Document

    To learn how to add or remove RAM Clevo P370EM / Sager NP9370, please download the following .PDF document